Purchased products can be checked and collected from the Mailbox.
In some instances, the purchase may not be available for checking right away depending on causes such as, but not limited to, the status of the network environment.
If such is the case, please wait a moment and then try again by opening the Mailbox. If the issue persists despite multiple attempts, please check the link below.

- [Android] I did not receive my paid product.
- [iOS] I did not receive my paid product.