You may cancel your purchase within seven days from the date of purchase if you have not used the product at all after purchasing and collecting it.

Before submitting an inquiry, please check the following format and use it when submitting at the bottom so that Customer Service may be able to support you as soon as possible.

■ Inquiry Submission Form
1. Game Nickname or Game ID:
   - Your Nickname can be found on the top left side of the main screen.
   - Your Game ID can be found on the bottom of the pop-up that appears after tapping the gear icon at the top right side of the main screen.
2. Date of Payment:
3. Payment Amount:
4. Product Name:
5. Order Number (Transaction ID):
※ Please go to FAQ → "Where can I see the payment detail and the order number?" for information regarding the Order Number (Transaction ID).
※ Order Number (Transaction ID) example: GPA.XXXX-XXXX-XXXX-XXXX
6. Google Gmail Address:
7. Inquiry:

※ An accurate investigation will be difficult to conduct if the provided information is deemed insufficient. Please make sure to fill in all items.
※ Restrictions to the account may apply if there is any exploitation of refunds using Google Play Store.
- Please make sure to submit a product recall request after the refund to the Homerun Clash 2: Legends Derby Customer Service has been made to prevent restrictions from happening.