There may be instances where sometimes the product is not distributed right away due to an occurrence such as an issue with the network environment or the system.
If this is the case, please refer to the following and proceed.

■ Procedure
1. Completely close the game and attempt to reconnect.
2. Enter the in-game Shop.
3. Tap the same product amount.
4. Tap the Go Back button on the top left.

If you still cannot check the product with the above procedure, please inquire with Apple's customer service to proceed with a payment cancellation.

※ [Apple Customer Service]
※ You may request a refund through the refund request function at Apple's customer service page.
※ If Apple rejects the refund, please select Inquire below to inquire with Customer Service.
※ If the product has been given after Apple completes your refund, make a recall request to Customer Service.
Game usage may be restricted if the item has still not been recalled after the refund was made.