If you are someone who has infringed upon the Management Policy or the Terms of Service while playing the game, your usage of the game may be restricted based on the Management Policy and the Terms of Service.
Other instances such as using an external program that has not been approved by the company may also result in the restriction.
Please note that your account may be temporarily suspended for investigation purposes even if your account has not directly infringed upon the Management Policy but has been confirmed to be involved in some capacity.
- The restriction duration and methods may vary depending on the degree of the action and the amount of damage done to the service.
- If the infringement is found to be continuous and severe, a final order restriction may take effect depending on the issue.
- The cause of infringement may be checked on the restriction pop-up when starting the game.
- If the account has been suspended despite not infringing upon anything, please inquire with Customer Service at [http://support@legendsderby.zendesk.com/].
However, please understand that investigating the cause of restriction may require days to inspect and the response may be limited.
Please note that the above measures are taken because they are essential and needed for a fair gaming environment and the protection of the service.